KnihyOdborné a naučnéHumanitní a společenské vědyEkonomieITSM and ChaRM in SAP Solution Manager

ITSM and ChaRM in SAP Solution Manager

Nathan Williams

Stay ahead of the curve with IT Service Management (ITSM)! This is the comprehensive guide to the new and improved functionalities in SAP Solution Manager (SolMan). Find... Číst víc

Nakladatel: SAP Press, 2013

Počet stran: 903

Pevná vazba
Angličtina

2 479 Kč

Na objednávku
Dodání může trvat více než 30 dní

Potřebujete poradit knihu?

Zeptejte se online knihkupce!

Proč nakupovat na Martinus.cz?

Doprava zdarma od 999 Kč
Více než 5 000 výdejních míst
Záložky ke každému nákupu

Naši skřítci doporučují

Více o knize

Stay ahead of the curve with IT Service Management (ITSM)! This is the comprehensive guide to the new and improved functionalities in SAP Solution Manager (SolMan). Find everything you need to work with the 7.1 versions of Change Management and Application Incident Management (the new Service Desk): the important concepts, instructions for configuration and functionality, and expert tips and best practices.

Understand how to process all of your service, problem, and change requests
Get step-by-step configuration instructions for ChaRM and Application Incident Management
Find practical advice and best practices
Up to date for release 7.1

Číst víc